{"componentChunkName":"component---src-templates-support-index-js","path":"/support/","result":{"data":{"seoImage":{"publicURL":"https://docstore.indusappstore.com/public/external/indus-appstore-web-static/1731/static/8dc3754ce7ca2382df6645d214185614/seo_image.png"}},"pageContext":{"supportPageData":{"langCode":"en","navbar":{"for_developers":"For Developers","step_to_install":"Steps to Install","indus_accelerate":"Indus Accelerate","press_release":"Press","blogs":"Blog","developer_login":"For Developer","support":"Support","download_app":"Download app","select_language":"Select Language"},"hero":{"title":"Indus Appstore","sub_title":"An Appstore that's made for you","hero_greeting":"Welcome","download_indus_appstore":"Download Indus Appstore","qr_code_text":"Scan QR code to get the app","get_app_link":"Get App Link","mobile_placeholder":"Enter mobile number","mobile_validation_error":"Please enter a valid phone number","or":"OR","sms_sent_message":"SMS sent successfully!"},"trusted_by":{"title":"Trusted by the best"},"multiple_languages":{"title":"An Appstore that's made for India","sub_title":"You can now search and discover apps in 12 Indian languages"},"mobile_based_login":{"title":"Login with just your mobile number","sub_title":"Hassle-free access with mobile number-based login"},"video_discovery":{"title":"Video-led App Discovery","sub_title":"Explore apps through engaging videos"},"personalized_serving":{"title":"Made for You","sub_title":"Experience a curated selection of apps and games, personalized just for you"},"device_storage":{"title":"Device Storage Management","sub_title":"Effortless device storage management"},"get_app_link":{"title":"Download the Indus Appstore","sub_title":"Scan QR code to get the app"},"share":{"title":"Share the Indus Appstore now!","share":"Share"},"faqs":"Frequently Asked Questions","help_and_support":"Help & Support","footer":{"company_pvt_ltd":"Indus Appstore Private Limited","company_description":"(Formerly known as ‘OSLabs Technology (India) Private Limited’)\n CIN - U74120KA2015PTC174871","registered_address":"Registered Address:","office_address":"Office-2, Floor 4,5,6,7, Wing A, Block A, Salarpuria Softzone, Service Road, Green Glen Layout, Bellandur, Bangalore, Bangalore South, Karnataka, India, 560103\n Telephone - 080-69104700","email_id":"Email ID:","developer_policy":"DEVELOPER POLICY","developer_tnc":"DEVELOPER T&C","consumer_tnc":"CONSUMER T&C","privacy_policy":"PRIVACY POLICY","blog":"BLOG"},"step_2_install":{"title":"Steps to Install\n Indus Appstore","steps":{"tap_on_download":"Tap on Download Anyway","tap_open_install":"Tap Open to Install the APK file","tap_setting_allow":"Tap Setting to allow to install","tap_switch_allow":"Tap Switch to allow APK to install","tap_install_allow":"Tap Install to allow APK to install"}},"faq":[{"que":"Is Indus Appstore safe to download?","ans":"Yes! Indus Appstore is completely safe to download. We are a made in India app from the PhonePe group with over a decade of experience in the app store space."},{"que":"How can I download Indus Appstore?","ans":"You can download Indus Appstore from this website (indusappstore.com) by simply clicking on the download button from your mobile browser. An APK file will be downloaded to your mobile device, simply open it and follow the on-screen instructions to install.\n\n Alternatively, you can visit the website (indusappstore.com) on your web browser and either scan the QR code or enter your mobile number to get the download link."},{"que":"On what platforms can I use the Indus Appstore?","ans":"Indus Appstore is available to use for all Android devices running Android OS 8 & above."},{"que":"How can I download apps from the Indus Appstore?","ans":"Once you have installed the Indus Appstore on your mobile, simply login with your mobile number, give the Indus Appstore permission to install apps and you can start browsing and downloading all your favorite apps."},{"que":"Will there be any viruses or malware from apps downloaded from the Indus Appstore?","ans":"Every single app on the Indus Appstore undergoes a rigorous 7-step security check by our antivirus and cybersecurity experts."}],"faq_app":[{"que":"Is it safe to download Apps from Indus Appstore?","ans":"YES. All the Apps available on the store are scanned thoroughly and checked for any malicious contents before made available for users to safely download the Apps from the store."},{"que":"I am unable to find an App.","ans":"Please ensure typing the app name correctly or suitably modifying your search terms. Also, there may be a possibility that the Developer is yet to upload that App on our store, and we are working to get them onboard soon. In this case, you also reach out to support@indusappstore.com to let us know about the App to expedite the onboarding process. Also, we will be happy to notify you once that App is onboard and ready for you to install."},{"que":"I am not able to see my language in the available language list.","ans":"Currently the Appstore is available in English & 12 Indian languages only. If there are additional languages added in the future, the same will be visible in the language list."},{"que":"Is the Appstore available on all Android devices?","ans":"Currently the Appstore is available on limited devices, however we are working on adding more devices each day. If you want to know more on which devices are currently supported, please reach out to support@indusappstore.com"},{"que":"How do I report an issue or share feedback?","ans":"For App specific feedback, please use the App Review feature on the store where you can post your review from the App Details page on the store. You can write a review as well flag an App review as inappropriate.\nYou can also report store related issues or share feedback by writing to the support team at support@indusappstore.com and request for a call back to discuss more details."},{"que":"Do I need to have a PhonePe registered number to use this AppStore?","ans":"No. If you are not registered on PhonePe, you can still log-in and an account will be created for you automatically."},{"que":"I am a developer. How can i publish my app on the store?","ans":"If you are a developer then you can create an account and publish your app at https://developer.indusappstore.com/#/"},{"que":"I am unable to download an app from the store.","ans":"There could be multiple reasons for not being able to install the apps on your device:\n\n    - Your internet connectivity mayn’t be stable.\n    - Low device storage\n    - The OS Version of your device might not support the app\n    - The app is non-compatible for your device."},{"que":"What is the grievance policy?","ans":"You can raise a grievance for your queries and concerns that are not addressed through our help sections. You need to ensure that you have already exhausted the previous levels and your concern remains unresolved to your satisfaction, in that scenario you can escalate to the next level. Please refer to the ‘Terms & Conditions’ policy thoroughly to understand the escalation metrics and different support levels(L1, L2, L3) in detail."}]}}},"staticQueryHashes":[],"slicesMap":{}}